Refund Policy
The "We'll Make It Right" Policy
We're racers, race fans, and small business owners. If something isn't right, we'll do our best to fix it.
If your order arrives:
✔ Damaged
✔ Defective
✔ Incorrect
We'll issue a replacement or refund.
No runaround.
No corporate nonsense.
Just good customer service.
Here's How It Works
🏁 Contact us within 30 days of purchase.
🏁 Item must be unused and in the same condition you received it.
🏁 Email us at paintcreekventures@gmail.com with your order number and photos of the issue if applicable.
We'll review everything and get back to you as quickly as possible.
A Quick Heads-Up
Because every item is made to order, we generally cannot accept returns for:
-
Ordering the wrong size
-
Changing your mind
-
Deciding you'd rather spend the money on race car parts
If we made the mistake, we'll make it right.
If you have a unique situation, send us a message. We're real people and we'll do our best to help.
Our Promise
Dirt Addict was built by people who understand the addiction.
The late nights.
The race fuel.
The dirt flying into the grandstands.
The long drives home after the feature.
As we grow, our policies may evolve, but one thing won't change:
We'll always try to keep things fair, straightforward, and fueled by common sense.